Microsoft says deeply sorry for global outage after 24 hours of disruption

14-Nov-2026

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Microsoft experienced a nearly 24-hour global outage affecting Teams, Outlook, and Copilot AI, caused by a technical failure linked to a prior network capacity upgrade, not a cyberattack. 

The disruption impacted business operations worldwide, including Indian airlines' email support and financial firms. Recovery was gradual to ensure stability, with services progressively restored. 

Microsoft apologized for the widespread disruption, emphasizing no evidence of malicious activity, while users in over 70 countries faced significant access problems during the incident.