Many legal clients have asked artificial intelligence legal questions: Clio report

27-Oct-2025

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A significant percentage of legal clients have either asked or would consider directing legal questions to artificial intelligence, according to the 2025 "Legal Trends Report" published by Clio.

The report found that among those who asked AI legal questions, 28 percent were told to contact a lawyer. This generates a direct link between professional services and AI use per Clio. A rising number of clients also indicated they intended to find their next lawyers online, highlighting the growing value of a digital presence and client-facing technology.

Firms that broadly adopted AI were about three times as likely to report a revenue increase as those that did not. Among the firms that reported AI-driven revenue growth, 77 percent said they enhanced operations like document generation, workflow automation, and client communication.

“Firms stuck in old habits will stall, while those betting on AI and client-first innovation will define the next era. The age of billable hours and hiring sprees is fading. The firms that thrive will be the ones building sustainable, technology-driven practices,” said Jack Newton, Clio’s CEO and founder, in a statement.

The report indicated that growing firms are twice as likely as stable and shrinking firms to leverage automation.