Total cost of ArriveCan 'impossible to determine' due to poor record-keeping, AG report finds

The final cost of the controversial ArriveCan app is impossible to determine due to poor financial record-keeping, a new auditor general report has found.

The final cost of the controversial ArriveCan app is impossible to determine due to poor financial record-keeping, a new auditor general report has found.

It is just one of a slew of findings that Canada's Auditor General Karen Hogan highlighted in a damning report about the pandemic-era tool.

Overall, Hogan found that the Canada Border Services Agency (CBSA), Public Health Agency of Canada (PHAC) and Public Services and Procurement Canada "repeatedly failed to follow good management practices in the contracting, development and implementation of the ArriveCan application."